Privacy Policy

At Velvinate, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website.

By using our website, you agree to the practices described in this policy.

Information We Collect

When you visit or make a purchase from our website, we may collect the following information:

Personal Information

  • Name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment information

Technical Information

  • IP address

  • Browser type

  • Device information

  • Website usage data

This information helps us improve our services and provide a better shopping experience.

How We Use Your Information

We use the information we collect for the following purposes:

• To process and deliver your orders
• To communicate with you about your orders or inquiries
• To improve our website and services
• To send updates, offers, and promotional messages (if you opt in)
• To prevent fraudulent transactions and ensure security

Payment Security

We do not store your payment details on our servers. All payments are processed through secure payment gateways that use industry-standard encryption to protect your information.

Cookies

Our website may use cookies to improve your browsing experience. Cookies help us understand user behavior and allow us to personalize content and offers.

You may disable cookies through your browser settings if you prefer.

Sharing Your Information

We do not sell, rent, or trade your personal information to third parties.

Your information may only be shared with trusted partners such as:

• Payment gateways
• Shipping providers
• Technology and website service providers

These partners only receive the information necessary to perform their services.

Data Security

We take reasonable precautions to protect your personal information and ensure that it is not lost, misused, or accessed without authorization.

Your Rights

You have the right to:

• Request access to your personal information
• Request correction of inaccurate data
• Request deletion of your personal data

To exercise these rights, please contact us.

Changes to This Policy

Velvinate reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

📧 Email: contact@velvinate.com
📞 Phone: +91 63785 34809